Tanner, Ballew and Malloof, Inc.

TBM Benefits Survey

This survey will help keep us aware of the type of service you are receiving from our company and will provide us with ideas on how to improve our services, our response time, and what kind of service you are most interested in.

Thank you for taking the time to respond.  If you have any questions or would like to discuss this further, please indicate this in the "comments" section.
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SERVICE Poor Fair Average Above Average Superior No Opinion
Telephone calls and emails returned on a timely basis
Positive attitude, willingness to help
Ability to reach Account Executive
Frequency of visits by your Account Executive
Problems solved to your satisfaction
Appreciation shown for having your business
Open Enrollment Meetings handled to your satisfaction
Renewal received in a timely manner
Renewal options from current plane and marketplace presented in a timely manner
Current plan evaluated and discussed
Optional plans evaluated and discussed
COMMENTS